Who is it for

TS Diagnostic is used for high-level diagnostics of used and refurbished phones and tablets.

Wholesale

Large companies that resell refurbished devices on a wholesale basis need to test large volumes of devices in a short period of time but with the utmost precision.

This reduces the % of RMA management, to process quickly and precisely the stock quantities and organize the working process, also reducing the possibility of human error.

The benefits you get from TS Diagnostic

  • Automated and accurate diagnostics of your devices
  • Daily increase in the volume of devices tested and certified
  • Detailed reports of all tests performed available in the cloud
  • Increased inventory value and reduced RMA rate
  • Reduction of human error in the testing process
  • IMEI Controls: Blacklist, ESN, SIMLOCK

Refurbishing companies

TS Diagnostic is an indispensable tool for wholesalers who also handle the device reconditioning process.

Here it is strictly necessary to check incoming and then outgoing stocks before goods are shipped. Reducing return rates ensures companies optimize margins while reducing high risks.

So with high risk and low margins, companies can’t afford to sell low quality phones and diagnostic software is a key ally.

The benefits you get from TS Diagnostic

  • Automatic and accurate diagnostics
  • Detection of 100 possible defects
  • Immediate automatic activation of devices
  • Reduction of human error in the testing process
  • Test over 30 devices simultaneously
  • IMEI Controls: Blacklist, ESN, SIMLOCK

Retail

Retail, whether online or physical, carries significant risks. Generally, long-term guarantees are issued to customers against short-term guarantees issued by suppliers.

It is therefore extremely important to have software that provides speed of testing and reliability of results.

This way, the software can help reduce the number of defective phones on the market, but also quickly and correctly manage returns from marketplaces such as Amazon, Back Market, eBay, ePrice and more.

The benefits you get from TS Diagnostic

  • IMEI Controls: Blacklist, ESN, SIMLOCK
  • Automated and fast diagnostics
  • Detailed reports of all tests performed available in the cloud
  • Over 60 automatic and semi-automatic tests

Buyback and exchange

An incorrect device assessment can waste time and money for phone stores that offer the service of buying back and exchanging devices. Proper assessment, based on a quick and effective test, is therefore crucial in this area.

Testing manually increases both the customer service cost and processing time.

On the other hand, fast and reliable software not only reduces the financial risks, but also offers the customer a buyback and exchange service at a low cost and in a short time, increasing customer satisfaction.

The benefits you get from TS Diagnostic

  • The automated process saves time for both staff and customers.
  • Thorough device value assessment
  • Simple and intuitive interface
  • Fast and accurate device diagnostics
  • Over 60 automatic and semi-automatic tests
  • IMEI Controls: Blacklist, ESN, SIMLOCK

Repair

Repair and service shops spend a lot of time manually diagnosing phones, wasting time for both technicians and customers.

This obviously leads to an increase in the service cost in addition to the customer’s waiting time.

On the other hand, fast and reliable software cuts down the customer’s waiting time and issues a certificate attesting the work done and the device’s actual functionality.

This allows you to increase the local store’s reputation by decreasing negative reviews, with a natural positive impact on the business.

The benefits you get from TS Diagnostic

  • Faster diagnostics to immediately confirm defect and repair costs
  • Detailed phone condition reports
  • Over 60 automatic and semi-automatic tests
  • Automating the process allows you to serve more customers
  • Cloud-based system with cloud-based test reporting
  • IMEI Controls: Blacklist, ESN, SIMLOCK
“Our technicians are fully satisfied with TS Diagnostic, they find it easy to use and reliable. They can devote the time they save to other activities, and for us it is a great business advantage.”
Barbara Sharp

CEO, Corporate Inc.

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